Job Description/Requirements
Nice To Have:
- 2+ years of experience in customer service
- Experience with using Microsoft Office programs, including Word, Excel, and Outlook
- Ability to work independently and multi-task through to completion
- Ability to build strong relationships with COE partners as well as the business sectors to improve delivery
- Ability to obtain a security clearance
- HS diploma or GED
Nice If You Have:
- Experience working in a Help Desk or Contact Center environment
- Experience with systems, including Workday, Costpoint, or Ivalua
- Experience with applying detailed focus on data and processing to ensure data integrity
- Ability to use multiple applications and databases in a fast-paced environment
- Ability to communicate clearly via email or phone
- Possession of excellent listening skills
- Possession of excellent research and problem-solving skills
- Bachelor’s degree
