Programme Officer (Camp Coordination and Camp Management (CCCM)) At International Organization for Migration

Position Title: Programme Officer (Camp Coordination and Camp Management (CCCM))

Duty Station: Pemba, Mozambique

Classification: Professional Staff, Grade UG

Type of Appointment: Special short-term ungraded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 01 March 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.


Under the overall supervision of Head of Emergency Response and Recovery and under the direct supervision of the Programme Manager Camp Coordination and Camp Management (CCCM) in collaboration with the Head of Sub Office in Pemba, the CCCM Cluster Coordinator and other IOM provincial representatives. The Programme Officer (CCCM) will contribute to the efficient and effective implementation of the IOM CCCM programme in Mozambique.

To achieve this, they shall assist with enforcing effective and representative camp governance structures, promoting beneficiary participation in decision making and implementing camp activities; ensuring relevant data collection and service monitoring systems are in place, sound information management incorporating feedback systems; facilitating effective communication with the site population, and assisting with overseeing the operation, care and maintenance of relevant camp infrastructure.

Core Functions / Responsibilities:

Programme Design and Implementation

  1. Provide technical inputs for the development of an IOM CCCM strategy for IDP sites, HostCommunities, Resettlement Sites and Returnee areas.
  2. Supervise IOM camp management field teams on a daily basis and ensure close follow up on implementation of activities at field/camp level.
  3. Actively follow-up on gaps and needs reported in IDP sites, ensuring consistent and structured feedback from the other Sectors and partners.
  4. Represent the IOM camp management programme in the CCCM Custer, CommunityEngagement Working Groups, technical working groups as well as other coordination mechanisms as required.
  5. Strengthen capacity of site committees whose members are representatives of the site population, with a specific technical or cross-cutting sector focus and cutting across agencies: Protection, Shelter, WASH, etc. and encourage representation of persons with special needs, including but not limited to the elderly, women, youth, persons living with disabilities.
  6. Support IOM field staff in facilitating and coordinating meetings and dialogue sessions with both community representatives, local officials and other humanitarian actors.
  7. Contribute to development of the capacity of site leaders, committee members and interest groups through training, focus group discussions, peer sessions and dialogue sessions to better self-identify gaps, needs and assistance in regard to humanitarian services.
  8. Contribute to ensuring that site management two-way feedback procedures and complaints mechanisms are in place, and forums are developed for the camp population to contribute and be listened to.
  9. Encourage community self-sustenance through care groups for persons with specific needs and promotion of Income Generation Activities in collaboration with relevant IOM units.
  10. Identify and make recommendations to ensure gaps in assistance to beneficiaries are filled, and guide field teams to avoid duplication of activities by conducting regular and systematic monitoring of service delivery in the camps, drawing the attention of stakeholders and partners to overarching needs.
  11. Support site management field teams in service monitoring across sectors in the camp to gain and share a holistic understanding of services and standards in the camp.
  12. Provide information and guidance in identification and formalization of roles and responsibilities between agencies providing services in the sites as a crucial function to addressing gaps and helping to avoid misunderstandings.
  13. Guide field teams in establishing and maintaining up to date site population databases that reflect births, deaths, arrivals, departures and other fluctuations in the population, in close coordination with the DTM unit.
  14. Oversee IOM Site, planning, development and improvement interventions. Provide leadership in coordinating partners in the setup of new IDP sites.
  15. Monitor and provide technical guidance for the installation and/or maintenance of IOM-operated structures such as drainage facilities, reception centres, safe spaces, shelters, WASH facilities and community centres.
  16. Coordinate with INGD and SDPI among other government agencies on the site management needs and solutions required at field level.
  17. Produce regular reports regarding the implementation of IOM site management activities; reporting on constraints and advising on future programs’ developments. Actively participate in reporting to the CCCM Cluster.
  18. Serve as a CCCM resource person providing training and capacity development to IOM staff, partners, government, local authorities among other stakeholders.
  19. Implement appropriate safety and security procedures related to the protection of IOM staff, its assets and operations. Ensure that all relevant security information is properly disseminated.
  20. Undertake duty travel to ensure the smooth implementation of all the tasks mentioned above in all field locations where IOM is implementing CCCM activities.
  21. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in International Affairs, Development Studies, Human Behavioural Sciences, Engineering or a related field from an accredited academic institution with two years of relevant professional experience; or
  • University degree in the above fields with four years of relevant professional experience.


  • Experience in a Camp Coordination and Camp Management related field, particularly Emergency Response and Disaster Management; preferably in African region;
  • Possession of Camp Coordination and Camp Management Training of Trainers (ToT) certification will be highly advantageous as well as Camp Management capacity building experience;
  • Extensive field experience in Operations, programme development, implementation and Evaluation, preferably in natural disaster or post conflict situations;
  • Experience in post-conflict/emergency zones and in working in a high-risk environment ;
  • Experience in management and administrative and financial management (previous experience with IOM an advantage); and,
  • Experience in liaising with governmental authorities and local communities; international institutions Preferably within the United Nationals Common System and the International Humanitarian Field.


  • Strong organizational and editorial skills;
  • Ability to timely understand the Organization’s structure and portfolios;
  • Ability to work effectively and harmoniously in a team of colleagues of varied cultural andprofessional backgrounds;
  • Proven ability to produce quality work accurately and concisely according to set deadlines;
  • Practical experience of how to multi-task, prioritize and work independently;
  • Track record in implementation of CCCM programmes; and,
  • Familiarity with the displacement situation in Mozambique.


IOM’s official languages are English, French and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge in Portuguese is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these five values:

  • Inclusion and respect for diversity: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.
  • Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.
  • Courage: Demonstrates willingness to take a stand on issues of importance.
  • Empathy: Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators

  • Teamwork: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: Continuously seeks to learn, share knowledge and innovate.
  • Accountability: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.
  • Communication: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators

  • Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.
  • Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.
  • Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.
  • Strategic thinking and vision: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.
  • Humility: Leads with humility and shows openness to acknowledging own shortcomings.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

To apply, interested applicants are invited to submit their applications HERE via the IOM e-Recruitment system by 01 March 2023.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 16.02.2023 to 01.03.2023

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: CFA 2023 11 Programme Officer (Camp Coordination and Camp Management (CCCM)) (UG) Pemba, Mozambique (57977293) Released

Posting: Posting NC57977294 (57977294) Released

July 2024