IT Manager At The Pelican Hotel Apartment


  • To be fully in charge of the IT infrastructure of the Hotel
  • Manages, Maintains & troubleshooting of all related hardware & software
  • Coordinating maintenance and troubleshooting of all the MICROS Applications and hardware
  • Assisting in the maintenance of the Leased circuits and coordinating with service providers for troubleshooting and other technical issues regarding the services
  • Providing Technical support to all IT resource users in the Hotel
  • Ensure that the Backups and taken & stored properly
  • Ensure all job-related documents maintained properly
  • Keeps the management well-informed of the status of the IT infrastructure and recommends corrective actions
  • Maintain correct levels of authorization & security of all the USer Accounts in the IT resource
  • Implement and follow-up the Policies & Procedures and SOPs for the IT Department
  • Improves user ability to use the facility properly
  • Conducts comparative analysis when necessary
  • Initiates and implements improvements in all areas of the IT resource
  • Presents and implements technological alternatives to streamline functions and improve productivity
  • Ensures compliance with all software licensing agreements
  • Develops and maintains an excellent working relationship with Service Providers, Colleagues & Team
  • Maintains knowledge of new technologies by reading technology periodicals and attending tradeshows, technical seminars and training sessions

Qualification Required & Experience

  • Degree in IT Hospitality or Business Administration
  • At least 4 to 6 years of hands-on experience in a management position in the IT field
  • Minimum 2 years experience in a similar class hotel
  • IT Degree or Diploma from a recognised institution
  • Minimum of 5 years to 7 years with strong commercial focus and business sense. Good interpersonal skills
  • Computer literate, i.e, word, excel, Fidelio
  • Advanced – English communication skills, written and verbal
  • Leadership sense
  • Organisational ability
  • Intermediate – Microsoft Office (Outlook, Word, Excel, Microsoft, PowerPoint.

Location: Accra

Additional Information & Application Method

Interested applicants are invited to submit their applications and CVs to:

[email protected]

Closing Date: 19 April, 2024

May 2024