Position : Field and Digital Representative – Koforidua
About the Role
Are you a highly energetic, persuasive communicator looking to build a career in technology and business infrastructure? BYINFORGH is seeking ambitious, self-driven Sales Representatives to connect local SMEs with our digital visibility solutions and business management software (TecXFRA).
No prior sales experience is required we provide full training on our tools, outreach scripts, and sales frameworks. Your goal will be to identify local business leaks, reach out to business owners via phone, WhatsApp, and in-person visits, and guide them into our software ecosystem and live workshops.
Key Responsibilities
- Direct Prospecting: Identify, log, and initiate contact with local SME owners (retailers, fashion brands, artisan services, food vendors) across designated regional hubs.
- Multi-Channel Outreach: Execute daily sales touchpoints using three primary channels:
- Phone Calls: Conduct short, direct phone follow-ups to reactivate leads and invite them to live demonstrations.
- WhatsApp Messaging: Send personalised voice notes and structured audit hooks to prospective business clients.
- In-Person Visits: Conduct 3-minute walk-in visits to local shops to demonstrate our solutions directly on mobile devices/tablets.
- Workshop Sign-Ups: Secure firm attendance commitments from business owners for our weekly live visual demonstrations on Google Meet.
- Lead Tracking & Logging: Daily input of prospect activity, call notes, and follow-up stages into our internal management system.
Required profile for job ad : Field and Digital Representative – Koforidua
- Education: High school diploma or equivalent; a college/university degree in communications, marketing, political science, public relations, business, or a related field can be an advantage.
- Communication skills: Strong verbal and written communication, including the ability to explain information clearly to different audiences.
- Digital skills: Familiarity with social media platforms, email, online communities, content creation, and basic digital analytics.
- Field experience: Experience with community outreach, canvassing, events, customer engagement, sales, organizing, or public-facing work.
- Relationship building: Ability to establish and maintain relationships with community members, organizations, clients, or stakeholders.
- Organization: Ability to manage schedules, contacts, field activities, and digital tasks while meeting deadlines.
- Technology: Comfortable using smartphones, computers, spreadsheets, databases/CRM systems, and collaboration tools.
- Adaptability: Comfortable working both independently in the field and as part of a team.
- Availability: Depending on the employer, willingness to work evenings, weekends, travel locally, or attend community events.
- Languages: Additional language skills can be valuable, particularly when the position serves a multilingual community.
Job criteria for job ad : Field and Digital Representative – Koforidua
- Job category : Sales – Services – Telemarketing, teleassistance
- Industries : Marketing, communication, media – Services other – Telecom
- Employment type : Permanent contract – Fixed-term contract – Temporary work – Internship – Freelance – Cooperative Education Program – Part-time work
- Region : Eastern
- City : Koforidua
- Remote work : Hybrid
- Experience level : No experience – Less than 2 years – 2 to 5 years – 5 to 10 years – More than 10 years
- Educational level : High school – Technical school – College – HND – Bachelor – Master – Doctorate
- Number of Position(s) : 1
- Team management : No
