telecommunications company that provides a range of services, including mobile voice and data, broadband internet, mobile money, and value-added services. Telecel Ghana is a subsidiary of Telecel Group, an international telecommunications company that operates primarily in Africa Method of Application Read more…

To provide operational, administrative and maintenance support for the Mobile Money platforms and services by providing quality support to ensure high service availability and reliability. The role is to also work with Business Unit, Revenue Assurance, FRS, Finance and other Read more…

To provide leadership to the team by driving new customer acquisition and develop existing customer accounts for higher penetration and revenue maximisation within the Public Sector Segment. Key Accountabilities And Decision Ownership   Driving new acquisition Developing and growing existing Read more…

To lead a team of Senior Customer Service Engineers and Customer Service Engineers with other operational vendors to deliver excellent fixed voice and fixed broadband services to customers in a designated geographical boundary with high standards and professionalism in team Read more…

The E-commerce Manager will be expected to build an ecosystem of partners from various industries offering goods and services for sale on Telecel Play. The Manager would be responsible for creating a delightful experience for customers to shop online. This Read more…

Key accountabilities and decision ownership   Provide Account data to the Sales Manager for developing a sales plan and monitoring its implementation. Leadership/membership of virtual account teams to meet targets for profitability and revenues. Develop regional contact strategies and regional Read more…

To manage a team of Power/Fibre engineers in regional technical operations to deliver and maintain KPIs within SLA to all mobile and fixed customer. Ensure effective coordination of all technical work and stakeholder engagement to drive accountability, and to ensure Read more…

Role purpose: The Base Management Analyst is the role that ideates and drives initiatives and actions that drive high performance on all customer retention, churn and loyalty KPIs for the Telecel Fixed Business. The key objective of the role is Read more…

Work with Business Units, Revenue Assurance, Corporate security, Finance and other Technology departments to analyze, design, plan, develop, implement and deliver end to end solutions across IT systems, Products and Tariffs, Offers, Value Added Services, Telecel Cash, Campaign management and Read more…

The Digital Systems Analyst will be working with the development team in integrating software project functions and resources across the product life cycle, right from planning, building, testing, and deployment to support effective business software solutions in line with Global/Local Read more…