Senior Human Resources Officer (Workforce Analytics and Reporting) At International Organization for Migration

Position Title: Senior Human Resources Officer (Workforce Analytics and Reporting)

Duty Station: Geneva, Switzerland

Classification: Professional Staff, Grade P4

Type of Appointment: Fixed term, one year with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 23 December 2022

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. External female candidates:
  3. Candidate from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Sao Tome and Principe; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.


Under the overall supervision of the Director, Department of Human Resources Management (DHR) and direct supervision of the Head, Integrated Talent Management Unit (ITMU); and, in close collaboration with the DHR Units and relevant Departments/Offices at Headquarters (HQ), the Administrative Centres in Manila (MAC) and Panama City (PAC), the Senior Human Resources Officer (Workforce Analytics and Reporting) will be responsible and accountable for managing the HR Analytics function of DHR and will lead the collection and analysis of meaningful HR data and implement IOM’s HR Analytics Roadmap to provide sound, significant and informative data and analysis to fulfill the Organization’s mandate and objectives most effectively. This includes the HR strategies, planning, operations and monitoring of several simultaneously ongoing HR processes and projects, including the Business Transformation.

The Senior Human Resources Officer (Workforce Analytics and Reporting) will identify and set up best practices on data analytics and implement a modern analytics strategy, encompassing descriptive and diagnostic analytics, as well as predictive analytics tools and methods. The incumbent will act as HR data analytics Focal Point in DHR, and will communicate the benefits of the function, promote capacity building, and strengthen the management decisions.

Core Functions / Responsibilities:

  1. Build a modern HR business intelligence function, working with the current IOM Data Analytics Roadmap and expanding current capacity by a forward-looking data analytics strategy.
  2. Collaborate with relevant DHR Units and other relevant Departments/Offices in HQ, MAC and PAC to promote data governance and stewardship and to improve overall strategic and operational data generation and analyses.
  3. Research and advocate internally for the constant improvement of HR metrics and analytics processes and technology.
  4. Support the Head of (ITMU) and the DHR Team to identify business challenges and using data analyses to implement changes and make significant contributions to the integration of HR data into business processes.
  5. Enhance the Predictive Analytics and Prescriptive Analytics functions of the Organization to better inform for future decisions and long-term HR Strategy.
  6. Introduce new dashboards, data policies and business intelligence tools to improve quantity and quality of information and Key Performance Indicators (KPIs) to be used as solid and comprehensive basis for pro-active and goal-oriented management decisions.
  7. Lead the entire lifecycle of HR Management Analytics, informing and following up on trends and patterns with attention to recruitment, retention, motivation, diversity, turnover, staff development and learning, staff wellbeing, compliance, ethics, etc.
  8. Manage the HR Analytics function by coordinating and determining priorities, allocating resources, introducing modern methods and tools and providing training and capacity building to the relevant staff when required.
  9. Identify and recommend reasonable short-, mid-, and long-term activities and milestones, KPI’s and benchmarks for key metrics to improve the Human Resources organizational processes.
  10. Provide expert advice and guidance on meaningful HR metrics, design and delivery of HR-related reports/metrics on workforce analytics, learning reporting, recruitment reports, diversity and performance management to measure the efficiency and effectiveness of human resources management in Organization.
  11. Prepare reports and presentations to various decision-making bodies, internally and externally, using suitable data visualization methods and business intelligence tools.
  12. Act as Focal Point for HR Analytics in the Organization; coordinate and facilitate the delivery of HR analytics support and advice across IOM’s executive structures; support building the data analytics capacity by HR Officers and HR Focal Points at the Regional and Country Offices.
  13. Represent DHR on internal and external professional fora, conferences, workshops and other events related to DHR’s data analytics function.
  14. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree in Human Resources, Organizational Development, Business Administration, Public Administration with specialization in Data Science, Computer Science, Applied Mathematics or Statistics, Finance, Economics and/or Management Information Systems or a related field from an accredited academic institution with seven years of relevant professional experience; or,
  • University degree in the above fields with nine years of relevant professional experience.


  • A minimum of seven years (nine years for bachelor’s degree holders) of relevant professional experience in a large private or public international organization or corporation, with management experience;
  • Experience in demonstrating thorough knowledge of the practical application of data analysis in the Human Resources field, data-driven strategic vision and technical expertise in different data visualization platforms;
  • Experience in advising on systems, policy issues and priorities and formulating policy, plans and procedures;
  • Experience in organizing and delegating work and supervising staff; and,
  • Experience with the human resources landscape in the UN Common System or similar international/multilateral organization is an asset.


  • Computer literate with practical experience with Microsoft applications and an intimate knowledge of Oracle.
  • Demonstrated analytical and problem-solving skills;
  • Demonstrated gender awareness and sensitivity, and an ability to integrate a gender perspective into tasks and activities;
  • Excellent command of data analytics information technologies and programmes (Splash BIand Power BI); and,
  • Proven interpersonal and influencing skills, including the ability to work effectively with senior-level stakeholders.


IOM’s official languages are English, French, and Spanish.

External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).

For all applicants, fluency in English is required (oral and written). Working knowledge of French and/or Spanish is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 3

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 3

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

How to apply

To apply, interested applicants are invited to submit their applications HERE via the IOM e-Recruitment system by 23 December 2022.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system. The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.

For further information please refer to:

Posting period:

From 09.12.2022 to 23.12.2022

No Fees:

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

Requisition: VN 2022 447 Senior Human Resources Officer (Workforce Analytics and Reporting) (P4) Geneva, Switzerland (57878355) Released

Posting: Posting NC57878356 (57878356) Released

July 2024