Position : Sales and Relationship Officer – Ghana – Fully Remote
Sugarbox is a global provider of gift card solutions, dedicated to making gifting simple, convenient, and enjoyable for our customers. We are looking for a smart and target driven Sales and Relationship Officer to join our team.
We are looking for a highly skilled and results-driven Sales & Relationship Officer to join our team. This role is for someone who thrives in a fast-paced digital sales environment, takes initiative, and knows how to drive sales while managing customers and suppliers relationships strategically and ensuring a seamless buying and selling process.
If you are a natural challenger, someone who doesn’t take “no” for an answer, and can think outside the box to find solutions and close deals, then this role is for you.
Key Responsibilities
- Actively sell discounted gift cards on Telegram, ensuring daily and consistent sales growth.
- Communicate and Negotiate smartly with suppliers to get the best deals and ensure profitable transactions.
- Engage customers proactively, Handle inquiries, objections and resolve any issues effectively.
- Think strategically: find new ways to improve sales, attract buyers, and maximize profits.
- Manage relationships with both suppliers and customers, ensuring long-term retention.
- Handle transactions efficiently, minimizing errors, delays, and refunds.
- Stay updated on market trends to adjust pricing strategies and stock availability.
- Own your results—drive sales with creativity, persistence, and problem-solving skills.
Required profile for job ad : Sales and Relationship Officer – Ghana – Fully Remote
Skills & Requirements
- Proven sales skills: experience in Telegram sales, crypto, e-commerce, or a fast-paced selling environment is a plus.
- Excellent communication skills: must be able to sell, persuade, negotiate, and build trust.
- Strong self-awareness & emotional intelligence—handle customers and suppliers tactfully, even in tough situations.
- Proactive & assertive: a go-getter who takes initiative without waiting for instructions.
- Sales challenger mindset: able to push past objections and drive conversions.
- Highly intelligent & strategic: able to think fast, adapt, and execute winning sales strategies.
- Creative thinker: must be able to find new ways to meet targets and attract customers.
- Emotionally intelligent: able to handle customer and supplier interactions with tact.
- Hard working & results-driven: must be hungry for success and committed to achieving targets.
- Experience in digital sales, gift cards, crypto or fintech is a plus but not required.
Job criteria for job ad : Sales and Relationship Officer – Ghana – Fully Remote
- Job category : Sales
- Industries : Services other
- Employment type : Permanent contract – Fixed-term contract
- Region : International
- City : Ghana – Fully Remote
- Remote work : Yes
- Experience level : Less than 2 years – 2 to 5 years – 5 to 10 years – More than 10 years
- Educational level : High school – Technical school – College – HND – Bachelor – Master – Doctorate
- Spoken language : english > native
- Number of Position(s) : 2
- Salary expectations : < GH₵ 3,000
- Team management : No
