Job Description
- Reports to: Hub Manager
JOB OVERVIEW
You will be responsible for providing exceptional customer service, managing the reception area, and performing a variety of administrative tasks.
KEY RESPONSIBILITIES
Customer Service
- Greet and welcome guests as soon as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Provide basic and accurate information in-person, via phone/email
Office Management
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
- Order front office supplies and keep inventory of stock.
- Update calendars and schedule meetings.
General Clerical Duties
- Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Admin Support
- Answer, screen, and forward incoming phone calls in a professional manner.
- Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., brochures, forms).
- Receive, sort, and distribute daily mail/deliveries
Required Skills or Experience
Qualifications
- High school diploma; additional certification in Office Management is a plus
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Solid written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Excellent organizational skills.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
Additional Information & Application Method
Send CV’s to:
Only shortlisted applicants will be contacted