Position : Operations Manager – Tema
We are looking for an Operations Manager.
The Operations Manager will oversee the daily operations of the logistics department, ensuring efficient and effective management of the supply chain. This role involves coordinating with various stakeholders, managing inventory, and ensuring timely delivery of goods.
Key Responsibilities:
- Manage Daily Operations: Oversee the daily activities of the logistics team, including the customs clearance, loading and unloading of goods, inventory management, and transportation.
- Coordinate Shipments: Manage the scheduling and routing of shipments to ensure timely delivery. Communicate with suppliers, carriers, and customers to coordinate logistics.
- Inventory Management: Monitor inventory levels and reorder products as needed to maintain sufficient stock. Conduct regular inventory audits to ensure accuracy.
- Team Leadership: Lead and motivate the logistics team, providing training and support as needed. Ensure compliance with company policies and procedures.
- Cost Management: Conduct cost analysis of transportation options to select the most cost-effective solutions. Manage the logistics budget and track expenses.
- Customer Service: Address any issues or concerns from customers regarding shipments and deliveries. Ensure a high level of customer satisfaction.
- Compliance: Ensure all logistics activities comply with local and international regulations, including customs and import/export laws.
- Reporting: Prepare and present regular reports on logistics performance, including key metrics such as delivery times, costs, and inventory levels.
Working Conditions:
- Environment: Office and warehouse settings.
- Hours: Full-time, with occasional overtime as needed to meet operational demands.
Required profile for job ad : Operations Manager – Tema
Qualifications:
- Education: Bachelor’s degree or Diploma in Supply Chain Management, Business Administration, or a related field.
- Experience: Minimum of 3-5 years of experience in logistics or supply chain management, preferably in a 3PL environment including customs clearance.
- Skills: Strong organizational and communication skills, ability to manage multiple tasks and meet deadlines, proficiency in logistics software and Microsoft Office Suite.
- Attributes: Detail-oriented, proactive, and able to work well under pressure. Strong leadership and team management abilities.
Job criteria for job ad : Operations Manager – Tema
- Job category : Management – Transport, logistics
- Industries : Airport and shipping services – Transport, logistics, postal services
- Employment type : Permanent contract
- Region : Greater Accra
- City : Tema
- Experience level : 5 to 10 years – More than 10 years
- Educational level : High school – Technical school – College – HND – Bachelor – Master – Doctorate
- Number of Position(s) : 1



