Position : Learning and Development Officer – Accra
We are looking for a Learning and Development Officer.
The Learning and Development (L&D) Officer is responsible for designing, implementing, and evaluating training and development programs that enhance employee skills, improve performance, and support organizational growth. This role ensures that all training initiatives align with the company’s strategic objectives and contribute to a culture of continuous learning.
Key Responsibilities
1. Training Needs Analysis
- Identify organizational, departmental, and individual training needs through surveys, assessments, performance reviews, and consultations with managers.
- Develop annual training plans based on business goals and workforce capability gaps.
2. Program Design & Development
- Design and develop training materials, manuals, e-learning modules, and workshops that promote skill advancement.
- Customize training programs to suit different learning styles and job levels.
3. Training Delivery
- Facilitate in-house training sessions, workshops, and orientation programs.
- Coordinate with external trainers or training partners when required.
4. Evaluation & Improvement
- Monitor and evaluate the effectiveness of training programs using feedback, assessments, and key performance metrics.
- Recommend updates, improvements, and new initiatives to enhance learning outcomes.
Required profile for job ad : Learning and Development Officer – Accra
Qualifications & Requirements
- Bachelor’s degree in Human Resources, Business Management, Education, Psychology, or a related field.
- Professional qualifications in HR or Training (e.g., CIPD, CTP, HRM certifications) are an added advantage.
- Minimum 2–4 years of experience in Training & Development or HR.
- Strong knowledge of adult learning principles, instructional design, and training methodologies.
- Excellent communication, presentation, and facilitation skills.
- Proficient in MS Office and Learning Management Systems (LMS).
- Strong analytical skills with the ability to evaluate training effectiveness and propose improvements.
Key Competencies
- Training Design & Facilitation
- Communication & Interpersonal Skills
- Organizational & Planning Skills
- Creativity & Innovation
- Analytical & Problem-Solving Abilities
- Stakeholder Management
- Adaptability & Continuous Learning Mindset
Job criteria for job ad : Learning and Development Officer – Accra
- Job category : Health and social professions – Public buildings and works professions – Transport, logistics
- Industries : Banking, insurance, finance – Education, training – Pharmaceutical industry – Tourism, leisure activities – Transport, logistics, postal services
- Employment type : Permanent contract – Fixed-term contract – Freelance – Part-time work
- Region : Greater Accra – International
- City : Accra
- Remote work : Yes
- Experience level : 5 to 10 years – More than 10 years
- Educational level : Bachelor – Master – Doctorate
- Spoken language : english > good level
- Number of Position(s) : 25
- Salary expectations : > GH₵ 40,000
- Team management : Yes
