Job Vacancy For Help Desk Officer At Carl Poly Products Limited


Job Summary

Company: Carl Poly Products Limited

Category: Others

Location: Accra

Job status: Full-Time

Salary: GH

Education: HND / Degree

Experience: 2 year

Job expires: 06 Feb-2026

JOB DESCRIPTION



• ?Providing introductory information, such as a product manual explanation, to prospective and new customers
• ?Handling customer complaints and troubleshooting issues with products or services
• ?Following up with clients or customers by phone, web chat or email to check that they’re still satisfied with their purchases or services received
• ?Accessing databases to retrieve account information for customers
• ?Letting customers know about additional products or services that might benefit them
• ?Escalating queries and concerns when necessary
• ?Updating customer records following each contact
• ?Updating customer records following each contact
• ?Staying up to date on the latest products and services an organization provides

Skills and Qualifications

• ?HND or degree
• ?2 years professional experience
• ?Time management
• ?Adaptability and flexibility
• ?Good communication

Location: Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

[email protected] indicating the position as the subject of the e – mail

Closing Date: 06 February, 2026

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