Job Summary
Company: Prudential Trust
Category: Sales and Marketing
Location: Kasoa
Job status: Full-Time
Salary: GH
Education: HND / Degree
Experience: 2 years
Job expires: 20 Nov-2026
Job Description:
• Manage large amount of incoming phone calls
• Generate Sales Lead
• Identify and assess customer’s needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Keep records of customer interactions, process customer accounts and file documents
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits ; follow up to ensure resolutions
• Provide accurate, valid and complete information by using the right methods/ tools
• Meet personal/ customer service team sales targets and call handling quotas
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Qualification Required & Experience
• A minimum of HND or bachelor’s degree in communications, marketing, business administration or related field. At least 2 – 3 years working experience,
• Proven customer support experience or experience as a client Service Representative
• Track record of over – achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/ respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively
Location: Kasoa
How To Apply For The Job
Forward CV to:
Closing Date: 20 November, 2026
