Information Management Officer At International Organization for Migration

Position Title: Information Management Officer

Duty Station: Pemba, Mozambique

Classification: Professional Staff, Grade P2

Type of Appointment: Special short-term graded, six months with possibility of extension

Estimated Start Date: As soon as possible

Closing Date: 18 April 2023

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive work environment. Read more about diversity and inclusion at IOM at

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

  1. Internal candidates
  2. Candidates from the following non-represented member states:

Antigua and Barbuda; Aruba (Netherlands); Botswana; Cabo Verde; Comoros; Congo (the); Cook Islands; Curaçao; Fiji; Grenada; Guinea-Bissau; Holy See; Iceland; Kingdom of Eswatini; Kiribati; Lao People’s Democratic Republic (the); Madagascar; Marshall Islands; Micronesia (Federated States of); Namibia; Nauru; Palau; Saint Kitts and Nevis; Saint Lucia; Saint Vincent and the Grenadines; Samoa; Seychelles; Solomon Islands; Suriname; The Bahamas; Timor-Leste; Tonga; Tuvalu; Vanuatu

Second tier candidates include:

All external candidates, except candidates from non-represented member states.


Under the overall supervision of the Head of Emergency Response and Recovery and the direct supervision of the Shelter Cluster Coordinator , in close coordination with the CCCM Cluster Coordinator, Head of Sub Office in Pemba (HoSO) and other relevant programme managers/coordinators, the Information Management Officer will be responsible for the implementation and provision of technical support for the operational aspects of the Information Management (Shelter and CCCM Cluster) operations in Mozambique.

Core Functions / Responsibilities:

  1. Contribute to the development of and implement integrated mechanisms for information management and data collection to support coordination among different partners within the CCCM and Shelter/NFI clusters.
  2. Provide technical and process support for data collection and information management activities, including, but not limited to, data mapping, encoding, storing, processing, analysis and production of various types (assessment reports, maps, fact sheets etc.) of information products specific to aspects related to GIS and information management for both clusters.
  3. Evaluate and recommend the relevant information requirements of the Shelter and CCCM Cluster coordination teams and its partners as well as other key partners (OCHA, relevant clusters and local authorities) in the shelter and CCCM response, and encourage information sharing among stakeholders.
  4. Provide technical inputs to support the development of an information management strategy for the Shelter and CCCM Cluster.
  5. Ensure that the Shelter and CCCM cluster coordination team has access to robust systems for file storage and e-mail.
  6. Participate in the development and/or operationalization or enhancement of Mozambiqu especific common data standards in close coordination with relevant clusters and OCHA, and encourage the use of the standards with CCCM and Shelter Cluster partners.
  7. Compile, aggregate and analyze data and information elements required to produce standardized information products and implement or support data/information collection plans for baseline and context-specific data on, for instance, remaining shelter needs or quality of assistance provided to date.
  8. Coordinate the analysis of processed data and information for the Shelter and CCCM Clusters and perform data quality and consistency control activities.
  9. Train partners on the use of Shelter and CCCM Cluster information management products and tools, including data collection, data analysis, data visualization and protection of sensitive data, as needed.
  10. Facilitate the analysis of information between relevant clusters when relevant.
  11. Encourage and provide technical guidance for the use of geographic data for map production and application in geographic information systems (GIS).
  12. Share Shelter and CCCM Cluster data with partner agencies and maintain Shelter andCCCM Cluster information management products ( such as website, contact list, activity reporting, operational presence, gap analysis and factsheets, analysis for the yearly Humanitarian Programming Cycle) at agreed frequencies and in relevant languages.
  13. Maintain contact with appropriate partner agency counterparts when basic or special needs are identified.
  14. Liaise with humanitarian stakeholders and relevant government counterparts on behalf of the Shelter and CCCM Cluster as required.
  15. Support IM needs of other departments in IOM Mozambique on an ad hoc basis as required and in close coordination with the IM Officer in Maputo.
  16. In close coordination with the shelter cluster coordinator and pipeline officer, monitor and provide technical support to the improvement of the Emergency Shelter and NFI Common Pipeline System.
  17. Perform such other duties as may be assigned.

Required Qualifications and Experience:


  • Master’s degree from an accredited academic institution preferably in Computer Science, Media or Social Sciences, or any discipline related to Information Management with two years of relevant professional work experience, or,
  • University degree in the above fields with four years of relevant professional experience.


  • Experience in the management and coordination of information flows, data management including collection, storing, processing, and analyzing data to generate information products;
  • Experience in the emergency humanitarian operations, preferably cluster information management;
  • In-depth knowledge of the latest technological developments in information technology and information system;
  • Experience with handling confidential data;
  • Experience in carrying out user needs analysis and scoping for development of databases; and,
  • Knowledge of GIS systems, such as ESRI Arc GIS or Map Info would be highly desirable.


  • Proven skills to analyze statistical information;
  • Ability to formulate IM-related technical requirements and Operating Procedures;
  • Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice-versa;
  • Ability to compile and holistically analyse diverse datasets;
  • Team-building and information management skills;
  • Demonstrated understanding of different data collection methodologies;
  • Understanding of relational data theory; Advanced data visualization and information design skills;
  • Experience of designing and querying databases in MS SQL server or MySQL;
  • Knowledge of the following programming languages: VB, .Net, C#, Visual C and Oracle;
  • Experience with MS Office suite, data analysis with Excel and/or SPSS;
  • Experience using GIS Applications such as ESRI Arc GIS or Map Info and data visualization and design tools such as power BI and Adobe illustrator;
  • KoBo design and implementation for mobile data collection; and,
  • Photoshop editing for development of infographics.


IOM’s official languages are English, French, and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of either Portuguese, French, and/or Spanish or any local languages is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.


Previous applicants do not need to re-apply.

Accredited Universities are the ones listed in the UNESCO World Higher Education Database (

Required Competencies:

Values – all IOM staff members must abide by and demonstrate these three values:

  • Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
  • Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
  • Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators level 2

  • Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
  • Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
  • Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
  • Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
  • Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies – behavioural indicators level 2

  • Leadership: provides a clear sense of direction, leads by example and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
  • Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
  • Strategic thinking and vision: works strategically to realize the Organization’s goals and communicates a clear strategic direction.

IOM’s competency framework can be found at this link.

Competencies will be assessed during a competency-based interview.


Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates will remain eligible to be appointed in a similar position for a period of 24 months.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances. Subject to certain exemptions, vaccination against COVID-19 will in principle be required for individuals hired on or after 15 November 2021. This will be verified as part of the medical clearance process.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.


July 2024