Position : Frondesk Receptionist and Administrative Officer – Accra Ghana
We are looking for a friendly, organised, and outgoing person to join our team as a Frondesk Receptionist and Administrative Officer and act as a liaison between our clients and the management. If you are excited to be part of a successful organisation, Global Education Systems Inc. is a place to grow.
Ultimately, you will work directly with clients to understand their needs, provide our clients with the information they require, and provide excellent service.
Responsibilities
- Creates a welcoming environment by greeting clients, answering phone calls, directing visitors, and taking messages for employees.
- Takes client complaints or issues and passes them on to the appropriate manager
- Organises and files company documents either electronically or with a paper filing system.
- Provides support for staff when necessary.
- Oversee and coordinate office administrative procedures and policies.
- Test and carry out new procedures.
- Set work priorities and delegate work to office support staff.
- Make sure deadlines are met and procedures are followed.
- Coordinate meetings for leadership teams, staff updates, and team-building exercises.
- Advise staff and partners on office procedures.
- Analyse and oversee budgeting, contracting, project planning, and management processes.
- Help prepare the operating budget and maintain inventory and budgetary controls.
- Collect data and prepare reports, manuals, and correspondence.
- Provide administrative support—such as typing forms and responding to general enquiries.
- Organise office space
Required profile for job ad : Frondesk Receptionist and Administrative Officer – Accra Ghana
Job Description/Requirements
- Applicants must be residents of Lagos Mainland.
- Experience in customer service, administrative functions, or front desk is a must.
- Computer knowledge and literacy are a must. Candidates must have good knowledge of Microsoft Office, Microsoft Excel, Microsoft Word, PowerPoint, etc.
- Good know of computer typing skills required.
Requirements:
- Minimum academic qualification of HND or bachelor’s degree in marketing, mass communications, business administration, or a related field.
- Proven experience as a customer service or front desk officer is necessary.
Skills:
- Excellent written and verbal communication skills.
- Good communicator
- Be a Good Communicator
- Active Listening
- Data Entry
- Business Phone Answering
- Multitasking Expert
- Good hygiene!
- Be Calm and Empathic
- Stay Organized
- Good Problem-Solving Skills
- Working Under Pressure
- Information and Memory
- Visitor Management Skills
- Ability to Work Independently
Job criteria for job ad : Frondesk Receptionist and Administrative Officer – Accra Ghana
- Job category : Management
- Industries : Education, training
- Employment type : Permanent contract
- Region : Greater Accra
- City : Accra Ghana
- Experience level : No experience – Less than 2 years – 2 to 5 years – 5 to 10 years – More than 10 years
- Educational level : College – HND – Bachelor – Master
- Spoken language : english > fluent
- Number of Position(s) : 1
- Salary expectations : < GH₵ 3,000
- Team management : Yes
