Job Description
Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.
Job Description
This role is individually accountable for signing up policies and assisting a variety of clients through telephonic and social media channels, in accordance with business, process and compliance rules.
Duties And Responsibilities
- Conduct social media and telephonic sales with customers.
- Meet daily production standards and uphold service quality benchmarks.
- Adhere strictly to business, process, and compliance guidelines.
- Foster and maintain relationships with internal departments, intermediaries, and sales advisors.
- Manage and nurture customer relationships via social media and telephone communications.
- Conduct quality checks on own work and maintain service excellence standards.
- Collaborate effectively with team members to achieve organizational objectives.
- Inform clients of requirements, procedures, and provide assistance with inquiries or feedback.
- Bachelor’s Degree in any discipline from an accredited tertiary institution.
- Sales Experience
- Exceptional written and oral communication abilities.
- Strong relationship management skills.
- Outstanding interpersonal skills.
- Highly organized, with the ability to multitask and prioritize effectively.
- Results-oriented mindset.
Method of Application
Submit your CV and Application on Company Website : Click Here
Closing Date : 11th April, 2024
