Customer Service Representive (English and German) At Fair Trade Outsourcing


Position : Customer Service Representive (English and German)Job description

  • Proctor assists a test taker in getting them into their exams.
  • Maintain Academic Integrity during the proctoring process and complete multiple proctoring tasks at the same time without sacrificing customer service or efficiency.
  • A proctor demonstrates basic troubleshooting skills before transferring a test taker to a technician to maintain continuity of service.
Required profile for job ad : Customer Service Representive (English and German)Requirements

  • Must be fluent in English and German.​
  • Must be flexible as our schedule is subject to change constantly 24/7.​
  • Must be able to multitask and manage time effectively. ​
  • Excellent written and verbal communication skills.​
  • Outstanding problem solving and organisational abilities.​
  • Must have ZDB2 or ZDFB or any related certification approved by an accredited German institutions in Ghana.​
Job criteria for job ad : Customer Service Representive (English and German)
Job category :
Marketing, communication
Telemarketing, teleassistance
Industries :
Call centers, hotlines
Employment type :
Permanent contract
Region :
Greater Accra
City : Accra
Experience level :
Less than 2 years
Educational level :
HND
Spoken language :
GermanFluent
Key Skills :
COMMUNICATION
MARKETING COMMUNICATION
CUSTOMER SERVICE
MARKETING
TELEMARKETING
Number of Position(s) : 25

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July 2024
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