Position : Clearing and Forwarding Manager – Accra
We are looking for a Clearing and Forwarding Manager.
The Clearing and Forwarding Manager will oversee the daily operations of the C & F department, ensuring efficient and effective management of the supply chain. This role involves coordinating with various stakeholders and ensuring timely clearance delivery of goods.
Responsibilities:
- Manage Daily Operations: Oversee the daily activities of the customer service, operations, and documentation team, including the customs clearance, loading and unloading of goods.
- Customs Liaison: Act as the primary point of contact with customs authorities, respond to queries, and resolve any issues that may arise during the clearance process.
- Coordinate Shipments: Manage the scheduling and routing of shipments to ensure timely delivery. Communicate with the transport and QHSE team to coordinate logistics.
- Team Leadership: Lead and motivate the documentation and operational team, providing training and support as needed. Ensure compliance with company policies and procedures.
- Customer Service: Address any issues or concerns from customers regarding shipments and deliveries. Ensure a high level of customer satisfaction.
- Compliance: Ensure all logistics activities comply with local and international regulations, including customs and import/export laws.
- Reporting: Prepare regular reports on customs clearance activities, including clearance times, compliance issues, and duty payments. Provide insights and recommendations for improving efficiency and compliance.
Working Conditions:
- Environment: Office
- Hours: Full-time, with occasional overtime as needed to meet operational demands.
Required profile for job ad : Clearing and Forwarding Manager – Accra
Qualifications:
- Education: Bachelor’s degree or Diploma in Supply Chain Management, Business Administration, Customs Proficiency Certificate or a related field.
- Experience: Minimum of 3-5 years of experience in logistics or supply chain management, preferably customs clearance procedures and their harmonies system (HS codes).
- Skills: Strong organizational and communication skills, ability to manage multiple tasks, work independently and meet deadlines, proficiency in Customs software and Microsoft Office Suite.
- Attributes: Detail-oriented, proactive, and able to work well under pressure. Strong leadership and team management abilities.
Job criteria for job ad : Clearing and Forwarding Manager – Accra
- Job category : Management – Production, maintenance, quality – Transport, logistics
- Industries : Airport and shipping services – Handling – Transport, logistics, postal services
- Employment type : Permanent contract
- Region : Greater Accra
- City : Accra
- Experience level : 2 to 5 years – 5 to 10 years – More than 10 years
- Educational level : High school – Technical school – College – HND – Bachelor – Master – Doctorate
- Number of Position(s) : 1
