Aviation Kerbside Officer At PT Trident Services

Join our aviation security team at Rockhampton Airport!

We are currently recruiting for a Aviation Kerbside Officer to be based at Rockhampton Airport on a Part-Time basis.

At Trident, our aviation security team at Rockhampton Airport offers a supportive team environment, where you are encouraged to reach your full potential.

As an Aviation Kerbside Officer you will be responsible for the delivery of high-quality, customer-focused security services while creating safe and memorable travel experiences for travellers and visitors transiting through Rockhampton Airport.

This position is an exciting opportunity for an individual who is keen to learn more or build on their existing knowledge of the Aviation industry.

About you:

  • You will enjoy working as part of a team.
  • You will have the ability to engage with customers and provide positive experiences.
  • You will have the ability to work in a fast-paced airport environment.
  • You will be positive and optimistic.
  • You will be motivated and able to multi-task.
  • You will be committed to workplace health and safety.

The Position:

As the Aviation Kerbside Officer you will be responsible for:

  • Demonstrated ability to engage with customers, consistently providing a high quality, positive experience.
  • Applied skills, knowledge, and physical ability to perform all Security and Safety emergency procedures.
  • Ensure compliance with security and safety procedures and regulatory requirements.
  • The ability to work in a fast-paced ever changing team environment.
  • Demonstrated potential to undertake screening activities in a fast-paced airport environment.
  • Consistently display professional standards of behaviour and personal presentation.
  • The ability to work in a fast-paced ever changing team environment.
  • Utilize excellent verbal communication skills.
  • Complete incident reports as required.
  • Engage with travellers and visitors in a positive manner when they are transiting through and arriving and departing the terminal.

Skills and Experience:

You will have:

  • Effective verbal and written communication skills.
  • Well-developed client service skills.
  • Customer services experience.
  • Flexibility to work a 24/7 rotating roster.
  • Valid Queensland Security Licence

Why you should work with Trident:

  • We are an equal opportunity employer.
  • All staff are directly employed and receive award wages, superannuation, and associated benefits based on employment type.
  • We provide the opportunity for career progression including from casual to part-time or full-time roles.
  • We offer opportunities to up-skill including certificate qualifications and above.
  • We’re all about teamwork and creating an inclusive work culture where everyone feels supported and encouraged to reach their personal goals.

About Trident Services Australia

Founded in 1996, Trident Services Australia has grown from a small, specialised guarding and patrol operative, into the well-known, trusted, professional security and cleaning services provider it is today. Trident is proudly 100 per cent privately and Australian owned, employing over 2000 staff across more than 45 sites throughout Queensland, NSW, and the Northern Territory. At Trident, we are driven by teamwork. We pride ourselves on our inclusive culture where we work hard to support personal growth, develop skills, and offer guidance to help individuals reach their goals. With a vastly diverse workforce, we are passionate about creating an environment that is inclusive and supportive; a place where everyone can truly be themselves. Trident is an equal opportunity employer and actively encourages candidates who are Aboriginal and/or Torres Strait Islanders to apply.


February 2024