Automotive Aftermarket – Tech Support/Customer Service At Automotive Recruitment

Leading the way in reliability, quality and innovation our client is a leader in the automotive parts supply sector.  Supplying to OEM’s, aftermarket resellers, dealers and retailers, they have a large range of high quality product and attribute their success to their people.

Located in the South Eastern suburbs of Melbourne, they are currently seeking a new team member to join their thriving business, in a technical support/customer service role.

Working from the office, Monday to Friday, they have a great team based culture with plenty of training and development.

Your key accountabilities in this role will include:

  • Customer service – providing technical support to customers with a focus on increasing customer satisfaction
  • Maintaining and updating database information
  • Handling warranty queries and helping customer with fitment advice and parts identification
  • Liaising with product management team, sales and marketing and quality team regarding new products/technical changes etc

We are seeking a candidate with sound automotive technical knowledge, ideally from a parts, auto electrical or accessories background who is keen to forge a career.  You will possess sound computer literacy, an eye for detail and solid communication skills, both written and verbal.

A solid salary will be negotiated with the successful candidate, along with the opportunity to join a great team, who are driven, passionate and dedicated.

All details in relation to this position will be provided to candidates AFTER application, if you have a suitable background.

  • This role is open only to Australian Citizens or Residents, or those with full working rights in Australia.

Automotive Recruitment Australia is constantly seeking top industry talent for a range of roles with our automotive clients across the automotive aftermarket, OEM, Parts, Performance, heavy commercial vehicle / truck sectors along with a range of diverse clients who provide various services to the automotive industry. Let us take care of your next automotive industry role – with confidence and confidentiality.


February 2024