Job Description/Requirements
Essential Skills / Experience / Degrees:
Skills:
- Strong leadership and team management skills.
- In-depth knowledge of automotive service processes and workshop flow.
- Excellent communication and interpersonal skills.
- Proficiency in computer software for workflow management, including Ms. Office Suite.
- Ability to solve problems quickly and efficiently.
Experience:
- Extensive experience in an automotive workshop environment.
- Proven track record of coordinating workshop floor activities effectively.
- Experience in managing technicians and ensuring quality service delivery.
Degrees/Certifications:
- High school diploma or equivalent; further education in automotive technology or management preferred.
- Relevant certifications in automotive service or management.
- Technical engineering knowledge or certifications in automotive technology are advantageous.
- 5 years in a similar role
Major Accountability & Tasks:
Accountability:
- Oversee the daily operations of the workshop floor to ensure efficient workflow.
- Ensure the quality of work and adherence to safety standards.
- Manage resources effectively to meet service targets.
Tasks:
- Coordinate the assignment of work to technicians based on skill level and job urgency.
- Monitor the progress of repairs and maintenance to ensure timely completion.
- Facilitate communication between service advisors, technicians, and customers.
- Implement and maintain workflow management systems to enhance efficiency.
- Train and support workshop staff in operational best practices.
- Ensure compliance with safety protocols.
- Maintains equipment and facility.
- Ensure regular quality assurance checks to ensure the high standard of repairs and maintenance services.
Location: Accra
Employment Type: Full Time
Salary Range: Attractive