We are seeking an experienced Zuora Billing and Integration Specialist to join our team. The ideal candidate will possess in-depth knowledge of Zuora billing, customer and payment management processes, and must have experience with integrations between Zuora and various platforms such as Salesforce, payment gateways, and Avalara. Hands-on experience with Zuora workflow automation is essential, alongside a solid understanding of the Zuora platform, its administrative capabilities, objects, and APIs. The individual should be self-sufficient, capable of delivering results with minimal supervision.
Key Responsibilities:
- Conduct regular checks and monitor critical processes within production instances, identifying and resolving issues proactively.
- Collaborate with process owners to define, benchmark, and automate the delivery of operational KPI dashboards.
- Architect, design, document, configure, deliver, and automate processes related to I2C using various applications, including billing systems and external collections teams.
- Demonstrate proficiency in process and solution engineering while managing and delivering multiple cross-functional projects and integrations, with advanced presentation skills and effective communication.
- Manage KLO, upgrades, and user stories within sprint deliveries.
- Lead cross-functional requirement sessions to elicit, document, and analyze business requirements and functional specifications, ensuring the identification of unspoken or conflicting requirements and challenging existing norms.
This role requires a strategic thinker who can collaborate effectively with process owners and is skilled in delivering complex projects while navigating the technical nuances of the Zuora ecosystem. If you are a detail-oriented professional with a strong track record in Zuora billing and integrations, we encourage you to apply.
- Extensive knowledge of Zuora Billing and Collections.
- Proven experience with Zuora integrations, including Salesforce, Zuora APIs, and Payment Gateways.
- Hands-on experience in automating and enhancing workflows within Zuora.
- Proficiency in Zuora platform management, administration, and API utilization.
- Ability to work independently with minimal guidance.
Good-to-Have Skills:
- Familiarity with Zuora Revenue.
Skills
- Zuora platform, Zuora API, Avalara
| Job category : |
IT, new technologies
|
| Industries : |
IT, software engineering, Internet
|
| Employment type : |
Fixed-term contract
|
| Region : |
Ashanti – Brong Ahafo – Central – Eastern – Greater Accra – Northern – Upper East – Upper West – Volta – Western
|
| Experience level : |
2 to 5 years
|
| Educational level : |
Bachelor
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| Key Skills : | |
| Number of Position(s) : | 1 |