Duties and Key Responsibilities:

• Driving revenue generation for all business products and services
• Prospect by making presentations to potential customers about the various services and products offered by the company
• Respond in a timely fashion to queries and complaints from clients as regards to the company’s products
• Develop business proposals for existing and new customers
• Develop innovative strategies for retaining clients
• Establish a knowledge storehouse of clients, referrals, REPs, presentations, and prospects
• Participate in forums related to the industry; conferences and client discussions
• Prepare product and service reports by collecting and analyzing customer information
• Generate sales leads
• Schedule the ordering of all products at the office
• In charge of arranging stocks at the office and sorting of new items.
• Implement office policies and procedures.
• Ensure positive collaboration with customers.
• Arrange informational materials for customers.
• Keep inventory records.
• Market and cross-sell products available at the office
• Identify and assess customers’ needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers
• Perform any other legitimate duties which may be assigned to you from time to time

Outbound Sales Executive Description:

• Identifying sales opportunities Engage in market research in order to identify new opportunities for business
• Generating lead
• Determining qualified leads
• Contacting prospective customers and initiating outbound phone calls
• Converting leads into customers
• Preparing sales contracts
• Communicating with qualified prospects either verbally or in writing throughout their sales cycles
• Understanding and promoting the company’s products and services
• Working with the company’s software to log customer interactions and maintaining customer records
• Coordinating sales and marketing activities
• Help develop comprehensive knowledge about the business and its development practices,
• Delivering excellent customer service
• Generating sales reports
• Meeting sales goals – monthly sales goals, activity goals, etc.
• Adhering to company guidelines
• Any other duties that may be assigned by Stakeholders.

Requirements:

• At Least 2 years experience in an outbound sales role
• HND or Degree in Marketing

NB: The interested applicants should share their Cv’s to [email protected]

Applicants should specify in their subject which of the roles they are applying for.