Regional Monitoring & Evaluation (M&E) Officer, Tamale, Global Health
Location: Accra Ghana
POSITION TYPE: Full Time, Local Hire
DURATION: 1 year with extension
LOCATION: Accra, Ghana (note that Project HOPE will not be covering relocation expenses)
POSITION TITLE: Regional Monitoring & Evaluation (M&E) Officer, Tamale
DIVISION: Global Health
REPORTS TO: Regional Program Manager, Tamale
Project HOPE is an international NGO with employees and volunteers who work around the globe, responding to the world’s most pressing global health challenges. Throughout our 60-year legacy, Project HOPE has treated millions of patients, provided more than $3 billion worth of medicines to local health care organizations around the world helped build hundreds of health programs from the ground up, and responded to humanitarian crises worldwide.
Code of Conduct
It is our shared responsibility and obligation to treat each other with respect, take affirmative steps to prevent matters involving Sexual Exploitation & Abuse and Trafficking in Persons, and to disclose all potential and actual violations of our Code of Conduct, which may include Conflicts of Interest, Fraud, Corruption, Discrimination or Harassment. Together we can reinforce a culture of respect, integrity, accountability, and transparency.
BACKGROUND ON Ghana IHP:
The purpose of the USAID-funded Ghana Integrated Health Partnership (IHP) activity to strategically contribute to the Government of Ghana’s strategies to reduce preventable maternal, newborn and child deaths, including stillbirths, and improve their overall health and well-being by 2030. Activities are expected to advance Ghana toward increased localization, strengthening the capacity of Ghana institutions and local organizations to introduce, deliver, scale-up, and sustain the use of evidence-based, quality MNCH, voluntary family planning, malaria, and global health security services. The project will increase access, utilization and quality of maternal and child health, family planning, malaria, and nutrition services to reduce preventable maternal, newborn and child deaths in northern Ghana.
POSITION SUMMARY:
The primary responsibility of the Regional Monitoring and Evaluation (M&E) Officer, Tamale is to coordinate the M&E processes for the Ghana IHP program at the regional level for Tamale. This includes supporting the design and implementation of robust M&E frameworks, methodologies, and tools to effectively track performance, progress, outputs, quality, and outcomes. The Regional M&E Officer will oversee the planning and execution of monitoring and performance assessment activities at the regional level, using DHIS2 and other required information systems, to ensure the timely collection of high-quality data and to maintain data integrity throughout the process. Additionally, the role involves supporting evaluations, from baseline studies to final assessments, to assess program effectiveness and impact. Working under the supervision of the Regional Program Manager, Tamale, the Regional M&E Officer will coordinate the analyses of quantitative and qualitative data, interpret findings, and present actionable insights to inform decision-making and program improvement. The incumbent will provide capacity building which involves training and supervision of staff and partners on M&E concepts, methodologies, and tools. The Regional M&E Officer will support continuous quality improvement and evidence-based decision-making within the organization by facilitating data-use and learning, especially within the DHIS2 platform. Through stakeholder engagement, budget management, and adherence to ethical principles, the Regional M&E Officer will ensure that M&E processes are transparent, accountable, and contribute to program quality improvement and achieving program objectives and outcomes.
PRINCIPAL RESPONSIBILITIES:
Technical Responsibilities:
- Support the implementation of the activity monitoring, evaluation, and learning plans.
- Support the development, dissemination, and utilization of M&E processes and tools, including DHIS2.
- Support integrated CQI processes.
- Manage the implementation of Electronic Medical Records in select facilities across IHP-supported regions/districts.
- Manage the transition of monitoring, evaluation, and learning functions to the Government of Ghana across IHP-supported regions/districts.
- Conduct analyses of program data to demonstrate the effectiveness of IHP interventions.
- Contribute to quarterly reports and presentations, annual reports and presentations, and final project reports and dissemination, for donors and to Project HOPE US.
- Support the development and dissemination of IHP’s legacy documents including abstracts, articles, lessons learned, and best practices.
- Support information management processes by reviewing data collection efforts and overall data reliability, consistency, and quality.
- Carry out client verification activities to ensure the authenticity of beneficiary data.
- Maintain accurate records of verification activities and report findings to the Regional Program Manager.
- Conduct client satisfaction surveys and gather feedback from beneficiaries.
- Compile and analyze client satisfaction data to support program improvement efforts
- Support the publication of end of project success stories, literature, and visuals to demonstrate the impact of IHP interventions related to health system strengthening and service delivery.
Managerial Responsibilities:
- Organize and coordinate regular weekly, monthly, and quarterly performance review meetings.
- Provide training and mentoring support to partners, Technical Working Groups (TWGs), and staff to ensure the implementation of robust M&E systems.
- Provide support and mentorship to district M&E Officers and other staff and sub-awardees where appropriate. eQnhOSH BIpnb
- In collaboration with other technical colleagues, conduct regular continuous quality improvement and data quality assurance visits to project sites.
- Facilitate informal training sessions to ensure in-house staff and partner staff are up to date with monitoring and evaluation, mentorship, and supervision standards and protocols.
- Support reporting to the Government of Ghana, USAID, and Project HOPE HQ through appropriate platforms and media.
- Represent Project HOPE at relevant fora.
Fulfill other duties and responsibilities as may be reasonably assigned by the Regional Program Manager, Tamale.
MINIMUM REQUIRED SKILLS, EDUCATION AND EXPERIENCE:
- A master’s degree in demography, statistics, social sciences, public health, health information management or related field.
- Minimum of 5 years of progressively responsible experience in designing, implementing, monitoring, evaluation and learning tasks for health and/or development projects.
- Familiarity with USAID/international indicators and standard measurement tools in the areas of reproductive health/family planning, maternal and neonatal health, and other relevant technical areas.
- Competency in Microsoft Word, Excel, and PowerPoint, and ACCESS, and a statistical software package (SPSS, EPI-INFO, STATA, SAS or similar).
- Proficient in the use of DHIS2 health management information system.
- Demonstrated analytical and problem-solving skills.
- Demonstrated data management and data use skills.
- Experience working with relevant government partners, USAID, other donors, and implementing partners.
- Knowledge of the Government of Ghana’s HMIS and DHIS2 systems.
- Strong verbal, listening, writing, and intrapersonal skills essential for effective coordination among several institutions and staff involved in a broad range of activities.
- Fluent in English (written and oral communication).
- Fluency in the local dialect is a plus.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
- While performing the duties of this job, the employee must be mobile in an office environment and able to use standard office equipment.
- Must be able to communicate clearly in verbal and written form.
Work environment :
- Typical office environment with exposure to a minimal noise level.
- Project HOPE employees work in the global health field and may be required to travel or work in countries where working conditions are classified as “hardship”.
All positions will be based in Ghana. Ghana nationals are strongly encouraged to apply.
Due to the substantial number of inquiries we receive, only candidates who have met the required experience and qualifications for this position will be considered. No phone calls please.
However, since we are active around the world in the field of public health, we may wish to retain your CV in our database for other/future opportunities, unless you direct us otherwise.