Main Responsibilities:
• Reports to the Head of Production & Content on all Data & Quality Control KPIs
• Edit and proofread content in the Content Management System
• Enforce Quality Control Standards in line with Jumia KPIs
• Check All Updates for Price/Image/Content and Review then Approve – Ensure there are no wrong changes made on the already existing products
• Provide quality assurance for optimal customer experience by ensuring that product page content meets standards for content display.
• Edit web pages for on-screen readability.
• Carry out team training on relevant skills
• Training our suppliers in using Jumia IT (Software) tools at Jumia and suppliers offices
• Liaises with other departments such as Acquisition, Commercial and Marketing to ensure product information is put online in a timely manner.
• Identify and execute on opportunities to improve and automate processes
• Knowledge in Official & Counterfeit brands and vetting of FDA licenses