Office Assistant – Kasoa At COLI LINK GHANA LIMITED
Ghana Jobs
Ghana Jobs
June 24, 2024
- Resolve customer complaints and questions via phone, email or social media.
- Use telephone to reach out to customers to verify account information.
- Courteously answer calls and respond to emails.
- Answer questions about warranties or terms of sale.
- Walk customers through basic troubleshooting and setup processes.
- Attempt to persuade customer to reconsider cancellation (if need be).
- Inform customer of running deals and promotions.
- Utilize computer technology to handle high call volumes.
- Work with branch supervisor to ensure proper customer service is being delivered.
- Close out or open call records.
- Keep a call log and report in writing to branch supervisor on daily basis.
- Assist customers who walk in for enquiries or any other service.
- Assist with administrative work and bookkeeping.
- Other duties as may arise from time to time and as may be assigned to the employee.
Required profile for job ad : Office Assistant – Kasoa
- Must be willing to work on weekends
- Must live within Kasoa or its environs.
Job criteria for job ad : Office Assistant – Kasoa
- Job category : IT, new technologies
- Industries : IT, software engineering, Internet
- Employment type : Fixed-term contract
- Region : Central
- City : Kasoa
- Remote work : No
- Experience level : Less than 2 years
- Educational level : High school
- Spoken language : english > fluent
- Number of Position(s) : 1
- Salary expectations : < GH₵ 3,000