Monitoring, Evaluation, and Learning (MEL) Manager, USAID Regional Food Fortification Activity, Accra, Ghana At TechnoServe

Everyone deserves the opportunity to build a better future. This simple idea has been at the heart of TechnoServe’s work around the world for over 50 years. TechnoServe is a pioneer in leveraging the power of business and markets to create sustainable pathways out of poverty.

The low-income communities in which we work are full of enterprising people. Their small-scale farms and businesses are the keys to economic development. But they face many challenges: low literacy, lack of access to jobs and markets, unpredictable political dynamics and, increasingly, the effects of climate change. For many women and young people, the challenges are even more daunting. Working with TechnoServe staff, people around the world are lifting themselves out of poverty. The results are amazing…when incomes increase and living conditions for families get better, they are able to access health care and education previously out of reach. Communities and even whole countries are better off.


The USAID Regional Food Fortification Activity (USAID RFF) is a five-year Associate Award, under the global USAID Advancing Food Fortification Opportunities to Reinforce Diets (USAID AFFORD) Leader with Associates program. USAID RFF seeks to increase the availability of good quality, affordable fortified foods throughout West Africa by incentivizing regional multi-sectoral compliance with harmonized fortification standards and, as a result, strengthening national fortification programming. USAID RFF will facilitate advocacy for a policy environment that stimulates the uptake of improved large-scale food fortification (LSFF) technologies and best practices, and will work with key regional players to build private sector commitment for LSFF.

The activity will implement solutions including:

  •  Increasing private sector engagement, trade and investment in regional food fortification
  •  Improving existing and new policy frameworks to improve access to fortification
  •  Strengthening the knowledge sharing, coordination and adoption of best practices among key actors in the ECOWAS region.

The Monitoring, Evaluation, and Learning (MEL) Manager will report to the Large-Scale Food Fortification Technical Director and will collaborate with technical staff including the Sr. Business Advisor, the Access to Finance Manager, and the Policy Manager. The MEL Manager will lead the development and execution of MEL activities, working alongside partners to tailor the MEL system to the project’s needs and training technical staff on capturing and analyzing data.

Duties & Responsibilities:

Program Monitoring and Evaluation

  •  Establish systems for gathering and analyzing performance data, and reporting in compliance with USAID and TechnoServe guidelines and best practices.
  •  Monitor progress against targets and contribute to quality reports; such as annual work plans and performance monitoring reports.
  •  Create a learning agenda and implement a system designed to capture learnings, best practices, and case studies.
  •  Document best practices and lessons learned and use data and regular learning sessions to drive program design, adaptation, and decision-making, working closely with the project leadership team.
  •  Undertake regular visits to the field to support the implementation of MEL activities.
  •  Work with the HQ Impact Team to identify and integrate corporate impact indicators into RFF’s MEL system.

Compliance Oversight

  •  Maintain high levels of confidentiality in relation to sensitive and confidential program implementation data and information.

Data Management and Analysis

  •  Oversee and manage a program tracking database, regularly review data collection processes and conduct routine data quality assurance checks.
  •  Implement systems to safeguard the collection, management, and quality control of program data.
  •  Run ad-hoc analyses and produce graphics and reports.
  •  Lead Collaborating, Learning, and Adapting (CLA) activities, i.e., pause-and-reflect sessions and external learning events to ensure that data and evidence is shared, discussed and used for adaptive management.
  •  Support technical team in making timely adaptations

Staff Capacity Building

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  •  Provide orientation to project staff on the Activity’s MEL Plan.
  •  Build capacity of project staff and partners on data collection and data use for learning.

Basic Qualifications:

  •  Bachelor’s Degree + 7 years relevant experience OR Master’s Degree + 5 years relevant experience
  •  Progressively responsible work experience in developing and managing M&E for Feed the Future-funded programs administered by USAID.
  •  Direct experience working on MEL for fortification, food security, nutrition, and/or resilience programs
  •  Knowledge of USAID, specifically Feed the Future, or other international development donor reporting requirements.
  •  5 years of experience with MEL methods and approaches in an international development context, including designing, planning, and implementing MEL systems, analyzing, and reporting using a logical framework, and other strategic planning approaches.
  •  Demonstrated ability to lead design and implementation of monitoring systems, databases, and data collection tools.

Required Languages

  •  Fluency in English

Preferred Qualifications:

  •  Experience working on MEL in alignment with the U.S. Feed the Future monitoring requirements
  •  Demonstrated ability to work collaboratively with cross-sectoral stakeholders, including development partners and national governments
  •  Competence in managing and analyzing large datasets
  •  Advanced proficiency with relevant software packages, including Microsoft Office (with advanced knowledge of Excel), Google Suite (including Looker Studio), Salesforce, or Power BI

Knowledge, Skills and Abilities:

  •  Knowledge of reporting procedures, best practices, guidelines, methods, and approaches for MEL
  •  Adherence to the highest standards of ethics and integrity
  •  Ability to develop well-written, cohesive analyses and reports
  •  Strong analytical, program management, and analytical skills

Supervisory Responsibilities: N/A

We encourage all qualified individuals who share TechnoServe’s vision of improving the lives of others through proven business solutions to apply.

With our commitment to diversity, we are proud to be an equal opportunity employer and affirmative action employer and do not discriminate on the basis of gender, race, color, ethnicity, religion, sexual orientation, gender identity, age, HIV/AIDS status, protected veteran status, disability and all other protected classes.

We are also proud of our commitment to protecting staff, partners, and beneficiaries from abuse and exploitation and thoroughly vet all final candidates through rigorous background and reference checks.

If you have a disability that affects your ability to use our online system to apply for a position at TechnoServe please contact the Human Resources at [email protected] or call +1 202 785 4515.


July 2024