HR Supervisor At Reputable Clinic


Job Description

Our client is a reputable fertility clinic offering an alternative treatment to conventional medicine for individual couples who struggle to have children.

  1. Implement and designing a recruitment system and plan for the clinic and its business operation.
  2. Ensure the recruitment system runs efficiently (i.e., quick replacements for absences or no shows)
  3. Supervise a small team of admin/ front desk to ensure bookings, which is one of our main performance indicators.
  4. Organise, Store, Maintain and Update employee records with new information or changes made by the CEO/managers.
  5. Responding to employee and recruiter queries, issues or problems.
  6. Tracking the budget spending for recruitment for the accountant and managers.
  7. Managing and learning about making bookings, record-keeping and administration, then later as a supervisor teaching the admin/front desk team.
  8. Identify the training and development needs within a new admin/stock control/front desk operating team.
  9. Documenting and creating Standard Operating Procedures (SOPs) and training documents for new employees (Front desk & Stock Control procedures etc).
  10. Evaluating the daily or weekly performances of employees by tracking Key Performance Indicators (KPIs), reporting back to managers.
  11. Ensure the clinic is being compliant with statutory laws (the Labour Regulations/Act etc.) and H&S procedures (For example: Infection Control Policies).
  12. Implement new HR and Booking system software chosen by the company managers.
  13. Reviewing and evaluating all current company policies with CEO/managers.

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

  • Minimum of a Degree in Human Resources Management
  • Minimum of 5 years relevant experience at a managerial role as an HR
  • Experience working as an HR in the health sector would an added advantage
  • Good communication skills within client-based environments
  • Applicants must be older than 30 years 
  • Competent level of written and spoken English.
  • Competent level of spoken Twi.
  • MS Office skills, most notably MS Word and MS Excel.
  • Knowledge about HR or Call-centre/Booking software.
  • Excellent multitasking and organisational skills.

 

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July 2024
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