Configuration Manager At Experis


Configuration Manager

Location: Canberra

Clearance: Hold or Ability to obtain Baseline

Contract: 6 month + extension

Our federal government client is seeking a Configuration Manager with expertise in the Configuration Management lifecycle and its corresponding ITIL protocols.

Responsibility

  • Ensure the consistent delivery of Configuration Management services on a daily basis from start to finish.
  • Oversee the day-to-day operations of the process, including setting priorities and assigning tasks.
  • Monitor adherence to policies and procedures, addressing any compliance issues as needed.
  • Evaluate outcomes and responses to critical incidents and manage failed changes attributable to CMS-related issues.
  • Foster communication and collaboration with business, Corporate, and National Infrastructure ICT management to promote the value of configuration management efforts.
  • Collaborate with strategic projects to ensure timely delivery of required CMS functionality.
  • Assess and authorise changes to the CMS infrastructure as appropriate.
  • Review and authorise Corporate ICT and Infrastructure changes to ensure proper handling of configuration management data impacts.
  • Provide guidance to the organisation on Configuration Management services, principles, policies, and procedures.
  • Develop and approve all requirements, use cases, user stories, etc., to support the enhancement or introduction of CMS functionality.
  • Approve requests for administrator log-on credentials/access rights to the CMS infrastructure.
  • Review and distribute configuration management reports.

Qualifications and Experience

  • Comprehensive familiarity and practical experience with all stages of the Configuration Management lifecycle and associated ITIL procedures.
  • Possession of ITIL4 Practitioner certification.
  • Extensive hands-on experience utilising ServiceNow’s CMDB.
  • Background, credentials, and proficient comprehension of CMDB.
  • Proficiency, credentials, and solid comprehension of IT Service Management.
  • Experience and solid grasp of all phases of the software development cycle.
  • Prior involvement in a swiftly moving digital solutions-oriented organisation in the role of Configuration Manager.

Click APPLY now if you are looking for a new opportunities OR call Thao (0424631971) for more information.

Shwetha Bhaskar
Candidate Manager

ManpowerGroup is committed to being a Diversity Confident Recruiter and encourages applications from people from a diverse range of backgrounds, including people with a disability. Please indicate your preferred method of communication in your resume and please let us know if you require any reasonable adjustments should you be contacted for an interview.

Aboriginal and Torres Strait Islander people are encouraged to apply.

By submitting your resume and other personal information with this application you are consenting to this information being collected in line with our privacy policy. Follow the link to learn more – www.manpowergroup.com.au/privacy-policy

Experis Pty Ltd is a wholly owned subsidiary of ManpowerGroup

State: QLD, licensee/s Manpower Services (Australia) Pty Ltd, LHL-02026-D5L4Q. State: QLD, licensee/s Experis Pty Ltd, LHL-02014-Y5F6D. State: SA, licensee/s Manpower Services (Australia) Pty Ltd, LHS 288856

CLICK TO APPLY

March 2024
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