Job Description
Position : Admin Assistant for an IT Service Provider
What You’ll Be Working On
We are a regional Managed IT Services provider and are looking for a long-term Administrative Assistant for approximately 20 hours per week.
Note: there is complexity to the tools and work we do. Initially, there will be a lot to learn to get up to speed on our systems. Those first 2 weeks will require more time to get up to speed.
Flexibility is important. We need some availability each day Monday-Friday between 11am-3pm EST (4 hours per day) in order to process orders in a timely manner and for odd jobs.
We are looking for help with the following:
Monthly billing, should know how to use Quickbooks Online
Bank reconciliation
Payment reconciliation
Entering data into databases and accounting software
Preparing quotes and purchase orders on a daily basis
Ordering office supplies and managing stocks
Organizing and scheduling appointments
Handling administrative requests and queries
Product and data research
Handle renewal of asset
Required profile for job ad : Admin Assistant for an IT Service Provider
Requirements
Flexibility is important. We need some availability each day Monday-Friday between 11am-3pm EST (4 hours per day) in order to process orders in a timely manner and for odd jobs.
You should have some knowledge of computer hardware and software and be comfortable using and managing many cloud apps.
We use QuickBooks Online, Office 365, G Suite, Autotask, Ingram, Amazon, Ringcentral, and others.
We are on the infrastructure and helpdesk support side of IT.
Use of our ticketing system to track all time is necessary part of this job.
The use of Microsoft Teams to communicate is necessary.
You should have some knowledge of computer hardware and software and be comfortable using and managing many cloud apps.
We use Office 365, G Suite, Autotask, Ingram, Amazon, Ringcentral, and others. We are on the infrastructure and helpdesk support side of IT.
Use of our ticketing system to track all time is necessary part of this job.
The use of Microsoft Teams to communicate is necessary.
In addition to the above, please highlight any IT experience you might have in your application.
Job criteria for job ad : Admin Assistant for an IT Service Provider
Job category :
IT, new technologies
Industries :
IT, software engineering, Internet
Employment type :
Fixed-term contract
Region :
Ashanti – Brong Ahafo – Central – Eastern – Greater Accra – Northern – Upper East – Upper West – Volta – Western – International
Experience level :
2 to 5 years
Educational level :
Bachelor
Key Skills :
MICROSOFT
NORTHERN