Job Summary
Company: Newmont Ghana
Category: Mining / Petroleum
Location: Yamfo Afrisipa – Ahafo Region
Job status: Full-Time
Salary: GH
Education: N/A
Experience: N/A
Job expires: 25 Oct-2026
Your Impact
• Ensure the seamless operation and security of professional applications and end-user devices by supporting implementation, customization, and maintenance activities, while providing technical support and continually enhancing digital data services based on user feedback.
As Part of Our Team, You Will:
• Perform maintenance and support for laptops, cellphones, video conference rooms, desktops, and mobile applications.
• Ensure the smooth operation of printers, scanners, copiers, audio-visual equipment, on-site server rooms, video systems, electronic displays, and meeting room equipment.
• Address technology issues promptly and efficiently to ensure high levels of customer satisfaction.
• Provide technical support and troubleshooting assistance to users of professional applications, ensuring a positive user experience.
• Administer and handle user accounts, permissions, and access rights.
• Monitor the security and integrity of end-user devices and data by implementing security measures and protocols.
• Participate in the configuration and maintenance of end-user devices such as desktops, laptops, printers, and mobile devices.
• Gather and act on feedback to continually improve digital data services and end-user support.
• Assist with site components of regional or global technology projects and contribute as needed.
• Support Vendors and Contractors to ensure site stability and meet service delivery standards.
Qualification Required & Experience
Formal Qualification (including Professional Registrations):
• Bachelor’s degree in Information Technology, Computer Science, or a related field.
Additional Knowledge
• Understanding of end-user computing technologies and support processes.
• Knowledge of information technology (IT) infrastructure, including laptops, cellphones, video conference systems, and mobile applications.
• Awareness of IT service management best practices.
• Familiarity with preventative maintenance strategies for technology equipment.
• Knowledge of customer experience principles and techniques.
• Understanding of user account management and access rights.
• Awareness of security measures and protocols for end-user devices.
• Familiarity with asset management and record-keeping practices.
Experience:
• Minimum of 3 years’ working experience in services or technical support role with a mining company.
• Ability to communicate effectively, both orally and in writing, with vendors, service providers, colleagues, clients and customers at all levels.
Technical Skills:
• Proficiency in diagnosing and resolving application and device issues.
• Strong skills in maintaining and supporting laptops, cellphones, video conference rooms, desktops, and mobile applications.
• Expertise in configuring and maintaining end-user devices such as desktops, laptops, printers, and mobile devices.
• Ability to administer user accounts, permissions, and access rights.
• Advanced proficiency in implementing security measures and protocols for end-user devices.
• Skills in providing technical support and troubleshooting assistance to users.
• Experience in gathering and acting on user feedback to improve services.
• Capability to ensure smooth operation of technology facilities and equipment.
• Proficiency in using Microsoft Office applications (Excel, PowerPoint, Word).
Location: Yamfo Afrisipa, Ahafo
How To Apply For The Job
To submit your application, click on the link below and complete all relevant fields on the online application form.
Closing Date: 25 October, 2026
