Position : Operations and Brand Manager – Accra
Job Summary
Kola Organics Ltd is a fashion and style company rooted in innovation, cultural authenticity, and contemporary African identity. We are seeking an energetic and strategic Operations and Brand Manager to oversee day-to-day business operations while strengthening the company’s brand presence and commercial growth.
The ideal candidate will combine strong managerial ability with creativity, business acumen, cultural awareness, and an understanding of fashion and lifestyle trends. The role requires someone who can translate Kola Organics’ vision into efficient operations, compelling customer experiences, and sustainable business growth.
Ideal Candidate Profile:
A commercially minded manager with a creative spirit—someone capable of turning Kola Organics’ cultural vision into an efficient, recognisable, innovative, and profitable fashion brand.
Key Responsibilities
- Lead and coordinate daily operations across production, sales, marketing, customer service, and administration.
- Develop and implement operational strategies aligned with the company’s growth objectives.
- Manage staff, assign responsibilities, monitor performance, and promote a productive and creative working environment.
- Support the development and execution of fashion collections, product launches, campaigns, and brand activations.
- Protect and strengthen Kola Organics’ brand identity, ensuring that products and communications reflect Ghanaian and broader African cultural authenticity.
- Identify emerging fashion, style, lifestyle, and consumer trends and translate relevant trends into business opportunities.
- Build relationships with suppliers, artisans, designers, retailers, creative partners, influencers, and other stakeholders.
- Monitor inventory, procurement, production schedules, quality control, and product delivery.
- Work closely with the finance function to monitor budgets, costs, pricing, revenue, and profitability.
- Develop sales and customer-retention strategies across physical and digital channels.
- Coordinate social media, e-commerce, events, partnerships, and other brand-development initiatives.
- Establish and track key performance indicators (KPIs) for operations, sales, marketing, and staff performance.
- Identify operational challenges and introduce innovative solutions that improve efficiency and customer satisfaction.
- Ensure compliance with applicable Ghanaian business, employment, consumer, and regulatory requirements.
- Prepare regular management reports covering performance, opportunities, challenges, and recommendations.
Required profile for job ad : Operations and Brand Manager – Accra
Required Qualifications
- Bachelor’s degree in Business Administration, Management, Fashion Management, Marketing, Entrepreneurship, or a related field.
- 3–5 years of relevant managerial or supervisory experience, preferably within fashion, apparel, retail, lifestyle, beauty, creative industries, or FMCG.
- Demonstrated experience managing teams and coordinating multiple business functions.
- Strong understanding of branding, customer experience, sales, and digital marketing.
- Excellent communication, negotiation, organisation, and problem-solving skills.
- Strong commercial awareness and ability to work with budgets and performance targets.
- Good knowledge of Ghana’s fashion, creative, and cultural landscape.
- Proficiency in Microsoft Office/Google Workspace and familiarity with digital business and social-media platforms.
Preferred Attributes
Kola Organics would particularly value a candidate who is:
- constantly looking for new products, processes, markets, and customer experiences.
- Culturally authentic: understands how African heritage can be represented respectfully and creatively in contemporary fashion.
- comfortable working in a growing company where managers are expected to take initiative.
- able to collaborate effectively with designers, photographers, stylists, artisans, and other creatives.
- understands that a strong brand is built through consistent customer experiences.
- Results-oriented: capable of converting creative ideas into measurable commercial outcomes.
- People-centered: able to motivate, mentor, and develop a diverse team.
Key Performance Indicators
Performance in the role may be assessed against:
- Revenue and sales growth
- Gross-margin improvement
- Customer acquisition and retention
- Product-launch performance
- Inventory accuracy and turnover
- On-time production and delivery
- Operational cost efficiency
- Social-media and digital engagement
- Brand awareness and market reach
- Employee productivity and retention
- Customer satisfaction
- Number and quality of successful innovation initiatives
What Kola Organics Offers
The successful candidate will have the opportunity to help shape an emerging Ghanaian fashion and lifestyle brand, work alongside creative professionals and artisans, develop innovative products and experiences, and contribute to the representation of African cultural identity in contemporary fashion.
Job criteria for job ad : Operations and Brand Manager – Accra
- Job category : Management – Marketing, communication – Production, maintenance, quality
- Industries : Consumer goods – Distribution, selling, wholesale – Marketing, communication, media – Research and development
- Employment type : Fixed-term contract
- Region : Ashanti – Brong Ahafo – Central – Eastern – Greater Accra – Northern – Upper East – Upper West – Volta – Western – International
- City : Accra
- Remote work : Hybrid
- Experience level : 5 to 10 years – More than 10 years
- Educational level : Bachelor – Master – Doctorate
- Spoken language : english > good level
- Number of Position(s) : 1
- Team management : Yes
