We are looking for a Human Resources Manager.
Core Responsibilities
1. Strategic Talent Acquisition & Onboarding

Partner with department heads to identify staffing needs, map out workforce plans, and forecast future hiring requirements.
Oversee the end-to-end recruitment process, from drafting job descriptions and sourcing candidates to managing interviews and extending offers.
Design and execute comprehensive orientation and onboarding programs to accelerate new-hire integration and retention.

2. Employee Relations & Culture

Act as a trusted advisor to both employees and management to resolve workplace conflicts, grievances, and disciplinary matters.
Promote an inclusive, supportive, and high-performance company culture through engagement surveys, team-building initiatives, and open feedback channels.
Conduct thorough and confidential internal investigations when workplace policy violations or compliance issues arise.

3. Performance Management & Professional Development

Establish, implement, and manage the company’s annual or bi-annual performance appraisal frameworks.
Coach line managers on delivering constructive feedback, identifying underperformance, and implementing Performance Improvement Plans (PIPs).
Identify organizational skills gaps and design training and professional development programs to build internal capacity and support succession planning.

4. Compensation, Benefits, & Wellness

Administer payroll processes, structure competitive salary tiers, and ensure equitable compensation practices based on market benchmarking.
Manage employee benefits programs, including health insurance, retirement funds, leave tracking (sick, annual, parental), and wellness initiatives.
Regularly review compensation packages to ensure the company remains competitive in attracting top talent.

5. HR Operations, Compliance, & Risk Management

Ensure all company policies, employment contracts, and workplace practices comply with local employment standards and labor legislation.
Maintain accurate, up-to-date, and legally compliant physical and digital employee records within the Human Resources Information System (HRIS).
Oversee workplace health and safety programs, ensuring adherence to occupational health standards and mitigating corporate risk.

Required Skills & Qualifications
Academic & Professional Requirements

Education: Bachelor’s degree in Human Resources Management, Business Administration, Industrial Psychology, or a closely related field. A Master’s degree (MBA or MSc in HR) is highly advantageous.
Experience: Typically requires 5+ years of progressive HR experience, with at least 2+ years in a supervisory or managerial capacity.
Certifications: Professional HR registration or certification with relevant local or international qualifying authorities (e.g., local HR institutes, SHRM, or CIPD) is preferred.

Technical & Soft Skills

Labor Law Expertise: Deep, up-to-date knowledge of local labor statutes, employment acts, and industrial relations procedures.
Interpersonal & Communication Skills: Exceptional active listening, negotiation, and conflict-resolution abilities, with the emotional intelligence to manage sensitive personal situations.
Systems Literacy: Proficiency with HRIS platforms, applicant tracking software (ATS), payroll systems, and standard business suites (e.g., Microsoft Office or Google Workspace).
Strategic & Analytical Thinking: Ability to interpret workforce data, turnover metrics, and hiring costs to drive data-backed HR interventions.

Key Performance Indicators (KPIs)
An HR Manager’s success is typically measured by:

Time-to-Hire & Cost-per-Hire: Efficiency and budget-adherence of the recruitment process.
Employee Retention Rate: Tracking and mitigating voluntary turnover, particularly among high performers.
Training Return on Investment (ROI): The measurable impact of capacity-building initiatives on team productivity.
Employee Engagement Score: Results from internal surveys measuring workplace satisfaction and morale.
Compliance Resolution: Zero legal penalties or unresolved labor disputes due to procedural errors.

Job category : HR, training – IT, new technologies – Management
Industries : Advice, audit, accounting – Banking, insurance, finance – Distribution, selling, wholesale – IT, software engineering, Internet – Marketing, communication, media
Employment type : Permanent contract – Freelance – Part-time work
Region : Greater Accra – International
City : Accra
Remote work : Yes
Experience level : 5 to 10 years – More than 10 years
Educational level : Bachelor – Master – Doctorate
Spoken language : english > good level
Number of Position(s) : 50
Salary expectations : > GH₵ 40,000
Team management : Yes

Human Resources Manager – Accra At FRONTIER TALENT CONNECT

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