Assistant General Manager – Accra At GROUPE SEBASTIEN


Position : Assistant General Manager – Accra

We are seeking a highly disciplined, tough, and results-driven Assistant General Manager to oversee and drive operational excellence within a fast-paced food order fulfillment and supply environment. This role requires a hands-on leader with a strong managerial presence, capable of enforcing standards, driving team performance, maintaining operational discipline, and functioning effectively under intense pressure where speed, accuracy, accountability, and efficiency are critical.
The ideal candidate must possess strong leadership maturity, sound judgment, and the ability to effectively manage people, coordinate operations, resolve problems quickly, and ensure high performance standards are consistently maintained across all operational areas. Applicants must demonstrate zero tolerance for inefficiency, excuses, poor customer service, indiscipline, delays, or lack of accountability, while maintaining a highly organized, structured, and performance-focused operational environment at all times.
Responsibilities :



  • Supervise and coordinate daily operational activities and workflow.
  • Ensure timely processing, preparation, dispatch, and fulfillment of food orders and supplies.
  • Oversee staff discipline, punctuality, productivity, and operational performance.
  • Ensure strict compliance with company operational procedures and standards.
  • Monitor inventory usage, stock movement, requisitions, and wastage control.
  • Resolve operational challenges promptly and decisively.
  • Prepare operational reports and provide direct support to senior management.
  • Coordinate effectively with procurement, stores, logistics, kitchen support, and administrative teams.
  • Maintain high levels of organization, cleanliness, accountability, and operational structure.
  • Ensure customer orders and operational timelines are executed accurately and efficiently.

Required profile for job ad : Assistant General Manager – Accra

  • Minimum of 3 years proven experience in operations management, hospitality operations, food supply chain operations, logistics coordination, or related operational environments.
  • Strong leadership personality with the ability to manage teams firmly and professionally.
  • Must be highly disciplined, proactive, assertive, and solutions-driven.
  • Excellent coordination, reporting, and organizational skills.
  • Ability to handle pressure, multitask effectively, and make quick operational decisions.
  • Strong understanding of operational systems, inventory control, and workflow management.
  • Candidates who struggle with supervision, accountability, urgency, or discipline should not apply.
  • Must possess high integrity, professionalism, and strong work ethics.
  • Ability to work extended hours when operational demands require.

Job criteria for job ad : Assistant General Manager – Accra

  •  Job category : Services
  •  Industries : Hotel business, catering – Tourism, leisure activities
  • Employment type : Permanent contract
  • Region : Greater Accra
  • City : Accra
  • Experience level : 2 to 5 years – 5 to 10 years – More than 10 years
  • Educational level : Technical school – College – HND – Bachelor – Master – Doctorate
  • Spoken language : english > good level
  • Number of Position(s) : 1

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July 2026
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