Position : Senior Manager – Sales & Territory Operations – Accra
A fast-growing business group operating in Telecommunications, Mobile Money, Agency Banking, Pay TV Services, Consumer Electronics, Mobile Phones, Accessories, HomeAppliances, Retail, Wholesale Distribution, Digital Services, and Real Estate is seeking an experienced and highly motivated professional to join its leadership team as a Senior Manager – Sales & Territory Operations.
The Senior Manager will serve as a Group Head responsible for overseeing several branch operations and ensuring that each branch achieves its approved monthly sales, revenue, grossprofit, productivity, and compliance targets. The role requires a hands-on leader who can drive performance, coach branch managers, develop business opportunities, improve customer satisfaction, strengthen operational controls, and maximize profitability.
The successful candidate will be based at the company’s Head Office located at Madina Zongo Junction and will be responsible for leading multiple retail branches and business units acrossassigned territories.
Responsibilities
Sales & Revenue Growth
- Drive monthly sales and revenue growth across all assigned branches.
- Ensure branches consistently achieve approved sales and profitability targets.
- Develop and execute sales growth strategies.
- Identify and pursue new market opportunities.
- Drive customer acquisition and customer retention initiatives.
- Improve branch productivity and profitability.
- Monitor and analyze branch sales performance and implement corrective actions where required.
Retail & Wholesale Operations
- Drive retail and wholesale sales of:
- Mobile Phones and Smartphones
- Mobile Phone Accessories
- Consumer Electronics
- Televisions
- Home Appliances
- Digital Gadgets
- Technology Products
- Improve product availability and stock turnover.
- Monitor stock ageing and inventory performance.
- Support dealer, wholesale, and trade partner development.
Telecommunications & Digital Services
- Drive sales and growth of telecommunications products and services.
- Support Mobile Money and agency banking performance.
- Monitor customer service standards.
- Drive digital product performance and customer adoption.
Pay TV Operations
- Drive subscription growth and customer acquisition.
- Support installations and after-sales service activities.
- Monitor branch performance relating to Pay TV operations.
- Ensure service quality standards are maintained.
Leadership & People Management
- Supervise and mentor Branch Managers and branch teams.
- Conduct regular branch visits and operational reviews.
- Build a high-performance culture.
- Drive staff accountability and productivity.
- Support recruitment, training, and staff development initiatives.
Financial & Operational Controls
- Monitor branch profitability and operational performance.
- Review sales, stock, cash, and performance reports.
- Ensure compliance with company policies and procedures.
- Monitor inventory accuracy and stock controls.
- Support budgeting and forecasting processes.
- Ensure strong cash management and operational controls.
Reporting & Business Analysis
- Analyze branch performance data and management reports.
- Utilize Odoo ERP and Tally software for performance monitoring.
- Prepare weekly and monthly management reports.
- Drive performance improvement through data-driven decision-making.
Required profile for job ad : Senior Manager – Sales & Territory Operations – Accra
This is a senior management position with a strong focus on sales leadership, business growth, branch profitability, people management, and operational excellence. The ideal candidate must be entrepreneurial, commercially minded, highly sales-driven, and capable of leading teams to consistently achieve ambitious targets.
Qualifications
- Bachelor’s Degree, HND, Diploma, or equivalent professional qualification in: Business Administration, Marketing, Sales Management, Finance, Accounting, Economics, Management, Related disciplines
- Minimum of 3–5 years’ experience in: Sales Management, Territory Management, Branch Management, Retail Operations, Business Development, Multi-Branch Operations
- Proven ability to achieve and exceed sales and profitability targets.
- Strong business development and commercial management experience.
- Experience leading teams and managing multiple locations.
Requirements
The successful candidate must possess:
- Advanced Microsoft Excel skills.
- Strong proficiency in Microsoft Word, PowerPoint, and Outlook.
- Practical working knowledge of Odoo ERP.
- Practical working knowledge of Tally Accounting Software.
- Strong understanding of business management principles.
- Strong understanding of accounting and financial management concepts.
- Ability to prepare and interpret: Sales Reports, Profitability Reports, Stock Reports, Performance Dashboards, Management Reports, Budget Reports
- Strong analytical and problem-solving skills.
- Excellent communication and leadership abilities.
Additional requirements
- Must reside in Madina or its surrounding communities.
- Must possess a valid Ghanaian Driver’s Licence.
- Must be able to drive confidently.
- Must be willing to travel regularly between branches.
- Must be highly sales-oriented and target-driven.
- Must be entrepreneurial and commercially minded.
- Must be willing to learn and grow within a dynamic business environment.
- Must possess a positive attitude toward continuous learning and professional development.
- Must be disciplined, accountable, and results-focused.
- Must be capable of managing multiple branches and priorities simultaneously.
- Able to work for long hours, work on Saturday.
Job criteria for job ad : Senior Manager – Sales & Territory Operations – Accra
- Job category : Accounting, controlling, finance – Management – Sales
- Industries : Advice, audit, accounting – Distribution, selling, wholesale – Electric, electronic, optical and precision equipments – Services other – Telecom
- Employment type : Permanent contract
- Region : Greater Accra
- City : Accra
- Remote work : No
- Experience level : 2 to 5 years
- Educational level : College – HND – Bachelor
- Spoken language : english > fluent
- Number of Position(s) : 1
- Team management : Yes
