Position : Customer Service Representative – East Legon
We are looking for a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will be the first point of contact for our guests, ensuring they have a pleasant and memorable experience.
Responsibilities:
- Greet and assist guests warmly
- Handle enquiries, complaints, and feedback in a professional manner
- Manage reservations and guest records
- Collaborate with other departments to ensure excellent service
Required profile for job ad : Customer Service Representative – East Legon
Requirements:
- Strong communication and interpersonal skills
- Previous experience in customer service or hospitality is an advantage
- Ability to stay calm and positive under pressure
- Must be courteous, reliable, and well-organised
Job criteria for job ad : Customer Service Representative – East Legon
- Job category : Secretarial work, assistantship – Services – Tourism, hotel business and catering
- Industries : Food-processing industry – Hotel business, catering – Industry, production, manufacturing and other – Services other – Social, public and human services
- Employment type : Permanent contract
- Region : Greater Accra
- City : East Legon
- Remote work : No
- Experience level : 2 to 5 years
- Educational level : Bachelor
- Number of Position(s) : 5
- Team management : Yes
