Position : Social Media Manager – Accra
We are looking for a proactive, bilingual (English & French) professional with a strong background in social media management and excellent communication skills. The ideal candidate is creative, detail-oriented, and passionate about community engagement. They should be comfortable multitasking, solving problems independently, and providing frontline support to both drivers and customers.
The right candidate is a team player who thrives in a fast-paced environment and can bridge the gap between digital marketing and operational support. Prior experience in the transport, tech, or customer service industry will be an added advantage.
Responsibilities:
- Content Creation and Scheduling: Design, create, and schedule engaging content to connect with our audience and enhance brand visibility.
- Community Engagement: Actively interact with drivers and followers on social media by responding to comments, messages, and inquiries in a timely and professional manner.
- Driver Onboarding Support: Provide orientation and training for new drivers on company policies, digital tools, and operational procedures.
- Driver Assistance and Call Center Support: Serve as a point of contact for drivers, offering ongoing support, answering questions, and resolving concerns efficiently.
Required profile for job ad : Social Media Manager – Accra
Requirements:
- Language Proficiency: Fluent in both English and French (spoken and written).
- Experience: Minimum of 3 years of experience in social media management, communications, or a related field.
- Technical Skills: Proficient with major social media platforms, content scheduling tools, and analytics software.
- Soft Skills: Strong communication, writing, interpersonal, and project management skills. Ability to multitask and stay organized in a fast-paced environment.
What We Offer:
- Competitive Salary: Attractive
- Professional Growth: Opportunities for career advancement and skill development.
- Supportive Work Culture: A dynamic, collaborative, and innovative team environment
Job criteria for job ad : Social Media Manager – Accra
- Job category : Management – Marketing, communication – Transport, logistics
- Industries : Call centers, hotlines – Maintenance, servicing, after-sales services – Marketing, communication, media – Rental – Transport, logistics, postal services
- Employment type : Permanent contract
- Region : Greater Accra
- City : Accra
- Remote work : No
- Experience level : Less than 2 years – 2 to 5 years
- Educational level : High school – Technical school – College – HND
- Spoken language : english > fluent – french > fluent
- Number of Position(s) : 3
- Salary expectations : < GH₵ 3,000
